Leighton Healey

Press Releases

KnowHow Teams Up with Rainbow Restoration to Strengthen Franchise Support with AI Knowledge Platform

New knowledge infrastructure gives franchise owners immediate access to proven solutions, reducing downtime and improving service delivery CALGARY, AB – [February 10, 2026] – KnowHow today announced a new collaboration with Rainbow Restoration, a Neighborly company, operating almost 400 franchise locations worldwide, to deliver AI-powered knowledge management infrastructure across the franchise

Press Releases

PuroClean and KnowHow Partner to Scale Training Infrastructure Across PuroClean's International Franchise System

TAMARAC, Fla., Jan. 6, 2026 - PuroClean, one of North America's fastest-growing restoration franchises, announced a partnership with KnowHow to strengthen its training infrastructure across its network. The collaboration gives Franchise Owners and their teams instant access to operational procedures, technical protocols, and best practices through KnowHow'

Product Guides

Skill Builder: The Guarantee for Day One Workforce Competency

Picture this: you’ve just handed your newest field technician an SOP about how to remove trim and baseboard. He nods enthusiastically, says “Got it!” and you walk away hoping (maybe praying) he actually does. If you’re like most managers, your heart sinks with that nagging question: “Did he

Product Guides

The Ultimate Solution to Information Overload: Magic Docs

We’ve all been there: knee-deep in a mountain of paperwork, desperately searching for that one golden nugget of information to help us complete a task. Maybe it's buried in an operator’s manual you’ve never read. Or it’s hidden in a massive PDF that

The 8 Essential Job-Site Safety Templates Every Restoration Team Needs

It’s never the big, obvious job-site hazards that catch you off guard. It’s the little things. A misstep on water-damaged flooring. A power cord snaking through a puddle. A scaffold that looks sturdy…until it’s not. Small oversights that, in an instant, can become full-

Product Guides

Network Mode: The Smartest Way to Equip Every Location With Your Brand Playbook

It starts with one franchise location. Then three. Then seven. At first, you’re on every kickoff call, helping them set up training. Ensuring they’ve got your company’s Standard Operating Procedures. Maybe even uploading a few documents yourself. But somewhere between locations ten and twenty, the cracks start

The 7 Best Mold Remediation Templates to Ensure Safe, Compliant, and Effective Cleanup

You know the look. A homeowner, arms crossed, hoping you’ll say it’s not that bad. A property manager insisting it’s “just a little mold.” But you already know how this plays out. You smell it before you see it—that damp, heavy air. The black stains creeping

The 6 Best Hurricane Restoration Templates to Tackle Catastrophic Events with Confidence

Every restoration company has that one storm they’ll never forget. The hurricane that ripped roofs clean off. The floodwaters that swallowed entire neighborhoods, turning beachfront homes into driftwood. These disasters don’t just leave destruction behind—they can expose every weakness in your team's emergency response plan.

Common Pitfalls Holding Back Restoration Business Growth in 2025

Five years from now, the trucks in your restoration business still roll out before sunrise. But something’s different. Jobs start on time. Your team moves with practiced confidence. Your phone still rings, but not with panicked emergencies only you can solve. The business has rhythm. It’s not perfect,

Product Guides

Workforce: The Easiest Way To Put Role-Specific Training on Autopilot

Let’s talk about your fifth hire. Not the first one—you trained them yourself. Not the second; you hovered, corrected, maybe sent a few late-night texts to check on things. But the fifth? That’s when things start to slip. They shadow someone who shadowed someone who was

Why Restoration Companies Are Replacing Paper SOPs With Digital Alternatives

The SOP binder was there. Technically. Coffee-stained. Dog-eared. Wedged under a stack of customer receipts on the passenger seat. It had the right steps...if you could find the right page. If you could remember to look through it. If you weren’t ankle-deep in Category 3

How to Use SOPs to Improve Efficiency in Your Restoration Business

You used to know the details of every job. You knew which technician had the strongest containment knowledge, who needed reminders about drying logs, and how long a CAT-2 clean up should take—because you were on-site, every day, tracking the details yourself. Now you’re in the